Москва ул. Летниковская, д.6А, стр.1
N: 55° 43.35987 E: 37° 38.39433

Delivery

Delivery We provide free delivery for orders from 4000 roubles
Pickup from our shop in Moscow Free forany order (address) at Letnikovskaya…. Whileyouareprocessingyourorder, choosean option – PICKUP. Please, ensure that some time for your order completion is required. Our manager will contact you and confirm any details of your order.
We can keep your orders completed for not longer than 3 days. If you are not able to take it in time, please, contact us directly to make any necessary changes. Please, make sure that our possibilities to keep your orders are limited.
Сourier delivery in Moscow for orders above 4000roubles – free inside MKAD, outside MKAD from 450 roubles (depends from the distance) Less than 4000 – 350 roubles (inside MKAD), 450roubles (outside MKAD)*
*anyaddressoutside MKAD isconsideredas ‘inside MKAD’ifitisin 10-min walkdistancefromtheundergroundstation. ** theterritory “NewMoscow” isnotincludedintothelistof….. Costofdeliverydependsonthetransportconnectionsaccessibility
Terms of delivery
Most of orders (67,5 %) are delivered by courier on the next weekday after completing your order. Please, include the convenient date and time for delivery or discuss it with our manager, we will try to do our best to fulfil your requirements.
Urgent delivery ( as a rule in 2-6 hours after completing your order) on theday of your order is available on your request. Fees -500 roubles for any order. Please, discuss and confirm the urgent delivery Tel. 8(800)775-1731 8(499)372-0341 Our courier will contact you and confirm all details. The couriers can wait while you are checking your order but not more than 20 min. While receiving the order you can select the items which suits you and return those which do not match your requirements. Please, take into account our regulations for return and exchange. Pay your attention that all returned items should be unused, in the original packaging and be re-saleable.
In case you purchase only selected items, the cost of delivery should be re-calculated accordingly the final price of your order.
Example. Youhaveordereditemsfor 4200 roubles. The courier has delivered it but you have decided to pay only for items cost 1700 roubles. In this case, your delivery cost will not be free and you should pay 350roubles for the courier service.
Also, it is important to remember that delivery service is paid even if you do not purchase any items from your order.
IMPORTANT! Delivery cost must be paid if a courier has delivered the order but you decided to cancel it ( Entry 497of the Civil Code of Russian Federation)
Postage Your orders can be delivered by Russian Post in the territory of Russia. Postage of orders above 4000 roubles is free
less than 4000 roubles – charges depends on the distance
Please, include the correct information:
Surname, Name, Patronymic Your full post address, post code is necessary Youre-mail Your order must be paid after our manager has contacted you and inform you that the order has been completed and all details of the order are confirmed.
We do not send orders without your approval.
100% prepayment is required.
We do not use cash on delivery option.
You can track your parcel on the Russian Post website with post tracking number while you order has been delivering.
(отслеживания почтовых отправлений Почты России >>)
4. Other delivery services.
As well as Russian Post you can use other delivery services, for example “EMS”, DHL ,GarantPost etc. In this case while processing your order, choose an option “Other services” and add the name of the service chosen. 3.After the order completion, our manager will contact you and send you all details by e-mail. 4. After receiving our written confirmation by email, you can make your payment. 5. We will send your order by the service as soon as your payment is received on our bank account. All information about your delivery will be e-mailed to you.
Please, make sure that you provide us with all necessary information:
Surname, Name, Patronymic Post code and address Valid e-mail address ( for your order confirmation)
Important! All payments must be made after your order have been confirmed via e-mail.
You can check delivery cost using links below. Please, take into account that weight of an average parcel is not more than 1 kg. We recommend adding information about the full price of your order while sending your parcel via those services.

Служба доставки Сайт Калькулятор стоимости доставки EMS Почта России http://www.emspost.ru/ru/ http://www.emspost.ru/ru/calc/
DHL http://www.dhl.ru/ru.html http://www.dhl.ru/ru.html
Гарантпост http://www.garantpost.ru/ http://www.garantpost.ru/tools/
PONY EXPRESS http://www.ponyexpress.ru/ http://www.ponyexpress.ru/tariff.php

5. International Delivery ( CIS and others)
All deliveries for CIS countries and worldwide should be discussed individually with our managers. All costs (generally not less than 900 roubles) depends on the chosen operator, weight of your parcel and distance.
Please, contactuson: Tel. 8 (800) 775-17-31 (free call), 8 (499) 372-03-41 E-mail: zakaz@latanya.ru

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